Association of Residential Letting Agents (ARLA)
The Association of Residential Letting Agents is the UK's foremost professional body for letting agents. Its members are professionals working at all levels of letting agency, from business owners to office employees. ARLA was formed in 1981 as the professional and regulatory body for letting agents in the UK. It was recognised that the requirements of the residential lettings market were so detailed and specific that a separate organisation was required to promote standards in this important and growing sector of the property market.
National Association of Estate Agents (NAEA)
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. Its members practice across all aspects of property both in the UK and overseas, including residential and commercial sales and lettings, property management, business transfer, auctioneering and land. The Association was established with the goal of upholding good practice and high professional standards in the UK. Today, its key roles include providing help and guidance for property professionals across a broad spectrum of disciplines, while continually campaigning to make the property market more efficient and user-friendly for the home buying and selling public.visit
The Property Ombudsman (TPO)
The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO Approved Estate Agents Redress Scheme. Firms who are members, follow the TPO Code of Practice for Residential Sales.visit
Tenant Deposit Scheme for Regulated Agents (TDSRA)
Tenants in the private sector give their landlords a deposit against possible dilapidations or damage to the property. When a tenancy comes to an end, there is usually no disagreement about the return of the deposit. But sometimes there is, and this can cause much hardship and inconvenience to both the landlord and the tenant. The Tenancy Deposit Scheme for Regulated Agents (TDSRA) has been developed to ensure that the deposits they hold are protected and that disputes about their return are resolved swiftly, inexpensively and impartially.visit